What is a firm brain?
A firm brain is a purpose-built operating layer for one law firm, implemented in partnership with the owner, then run for that firm. It is not a chatbot, not a CMS AI feature, and not a boxed product.
FirmOps builds your firm brain
We run the business side of the firm.
The firm brain sits at the center. You run the firm from there.
We build it and manage it for you. Same operator, not six vendors.
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“I don't know how we ever did it the old way.”
2.5h→
case launch
1,000+
cases processed
47→
steps to one click
The COO-seat numbers above are from the Conduit live lab — not a second-firm case study.
conduit.law (public live-lab site) — Public proof site for the live lab — not a FirmOps intake form.
The work
Start with the job you have.
The brain is how we run it. These pages are the doors. Same operator.
Operations
Bottlenecks, owners, numbers. The shop around the brain, not another consultant deck.
Read →Automations
Recurring work that should not live in twelve tabs. Intake, follow-up, case ops.
Read →AI integrations
Stay in ChatGPT or Claude. We connect the file. Not another legal-AI tab.
Read →Portal & onboarding
Client portal, sign, pay, onboarding. Same operator as the brain.
Read →Website, SEO, ads, portal, onboarding, and ops can sit on the same MSA. They are not equal products on this page.
How it runs
Brain drafts. You release.
Phones stay human. Approval-gated the whole way. Keep Clio or Filevine. The brain sits on the stack you already run.
Read first
Visibility across the systems you already run before anything writes.
One job
One recurring bottleneck. Owners. Approval gates. Then expand.
You release
Drafts sit. Nothing sends, files, or publishes without a person.
Questions
What owners ask about the firm brain.
Straight answers on the stack, approval gates, and how FirmOps starts.
What is a managed firm brain?
A managed firm brain is a supervised AI layer that connects a law firm's existing systems — case management, email, documents, billing, phones, and tasks — into one place that can answer questions and prepare work. FirmOps builds it, connects it, and manages it on an ongoing basis, so the firm gains AI capability without hiring or managing AI staff.
Do we replace Clio or Filevine?
No. Clio and Filevine stay the system of record. The brain sits on the systems you already run. FirmOps does not replace your case management software.
Does the AI ever contact clients on its own?
No. FirmOps operates behind approval gates. The firm brain drafts client updates, follow-ups, letters, and reminders, but nothing client-facing is sent, filed, or published until a human on staff reviews and approves it. Phones stay human. FirmOps does not contact clients on its own.
Are you an MSO?
Yes. FirmOps is the MSO. The lead is a managed firm brain on the stack you already run. The same operator can take website, SEO, ads, portal, onboarding, and ops when you want one shop — not as equal products.
Who is behind FirmOps?
Jon and Elliot. FirmOps was built inside Conduit Law. Jon is Founder of Conduit Law (non-attorney) and COO; Elliot is Managing Partner. Meet them on About — that is the people hub.
What results has the model produced?
Inside Conduit Law, the personal-injury firm where FirmOps was built, case launch fell from about 2.5 hours to roughly 10 minutes, a 47-step case-opening process was reduced to a single click, and more than 1,000 cases have been processed through the system.
Start here
Request a demo around one real bottleneck.
Show us the bottleneck, the systems involved, and what needs human approval. We will show you what AI can safely do with it. The goal is simple: help you run the business you meant to build, instead of being run by it.
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Denver, Colorado
The FirmOps blog
Practical notes on running an AI-assisted law firm — what we ship, what works, and what we'd skip. Read the FirmOps blog. No spam, no fluff.